At Falvioren™, we want our customers to feel confident and satisfied with their purchases. Our goal is to provide a fair and simple return process.

If you're not completely happy with your order, you can request a return within 30 days of receiving your product.

To be eligible for a return:

• The product must be unused and in its original condition.
• Items should be returned in the original packaging, if possible.
• Proof of purchase, such as an order confirmation email, is required.

Please note that certain products may not be eligible for return due to hygiene or safety reasons.

Return Process:
If your return request is approved, our customer service team will provide you with detailed instructions for returning the item. Return shipping costs may apply unless the item was damaged or incorrect.

Once we receive and inspect the returned item, we will notify you of the status of your refund. If approved, the refund will be issued to the original payment method used at checkout.

Please be aware that shipping fees paid at the time of purchase are typically non-refundable, unless the return is due to an error on our part.